US hotel interview: this answer sounds friendly, but the panel may hear no follow-up.
"I am very sorry about the wait, please be patient."
No specific fix. US front-desk panels score recovery: acknowledge, options, ownership, follow-up.
I am sorry for the wait. I will move you to a higher floor and waive tonight's parking. I will call you by seven to confirm.
Free 5-minute practice in Spanish and English. No sign-up.